Without doubt, this is the best MB shop within San Diego. Their integrity, service quality and honesty is unmatched in San Diego. No matter where in the area you live, go to South Bay Autohaus for any work on your MB that you can absolutely count on to be done correctly, priced right and guaranteed.
Maximum stars! My SLK was fully serviced here for the first time and no doubt I will come back next time. They drove me to work and picked me up at the end of the day. They took time to explain me what they do, what products they use and they even gave me a short facility tour. Most technicians are former Mercedes employees. The only thing they don't do is wheel alignment. However, they can bring your car to another place to have it done.
OUTSTANDING in all areas. I have bought cars from them, had repair work done as well. In this day and age of shady car repair and dealerships, Rick and Gary are STELLAR. I highly and confidently recommend them to anyone. They are honest, reasonable and stand totally behind their service work. I recently had work done there and it was correctly diagnosed and repaired correctly at a reasonable price. I have complete and full confidence in them, as I drive from La Jolla to have my SL repaired there. Kudos to Rick, Gary and mechanics. You have my business as long as you maintain such high standards!
I have known this shop for over 20 yrs and have nothing but praises for it.This a very professional establishment. You get the Dealer service at fraction of the cost. I would highly recommend this place if you are a Mercedes fanatic like me.
When my CLK 320 broke down and had to be towed I had it towed to Southbay Autohaus which was close to my house. I had always taken my car to the dealer which I felt always charged an excessive amount of money. I was not disappointed, the guys at the shop took excellent care of me and were even willing to stay past closing time to help me out. I now have a new place to take my car for all maintenance and repairs.
Rick and Gary you guys are the best.1987 300Sdl turning 250000 miles and running perfect. Thanks to the extra care from South Bay Autohaus.Always treat me fair for the last 16 years and three different Mercedes.
My family has been coming here for a few years now. Compared to other auto shops/ dealerships that I've dealt with, I can say that this is one of the best, most professional, prompt, fairly priced, and honest places I have ever taken a car. I would highly recommend!
"Love my ML 550 I bought from Rick and Gary!Thank you so much! Great customer service!My future car buying and service will be with you!"
This place is awesome! Customer service, communication and repair couldn't be better! I saw a Mercedes that was on sale there that I loved. The buying process was hassle free and the entire transaction took all of 40 minutes! You've got a Mercedes which is the best, why settle for anything less than the best service?
As a person who is really really use to Customer Service....( former Hyatt Hotel Emp.) .Gary and Brent do it right the first time.I like them so much I drive down from Carlsbad. They are honest and do a tremendous job !Kudos ....Joel O'D